![Improving the User Experience with Uber's Customer Obsession Ticket Routing Workflow and Orchestration Engine | Uber Blog Improving the User Experience with Uber's Customer Obsession Ticket Routing Workflow and Orchestration Engine | Uber Blog](https://blog.uber-cdn.com/cdn-cgi/image/width=2160,quality=80,onerror=redirect,format=auto/wp-content/uploads/2019/03/Cadence-header.png)
Improving the User Experience with Uber's Customer Obsession Ticket Routing Workflow and Orchestration Engine | Uber Blog
Deploy automated ticket routing for exceptional customer support. Three benefits of applying automated ticket routing!
![Incident management workflow as recommended by ITIL. The Ticket Routing... | Download Scientific Diagram Incident management workflow as recommended by ITIL. The Ticket Routing... | Download Scientific Diagram](https://www.researchgate.net/publication/339641897/figure/fig1/AS:864853405204480@1583208528168/Incident-management-workflow-as-recommended-by-ITIL-The-Ticket-Routing-problem-pertains.png)
Incident management workflow as recommended by ITIL. The Ticket Routing... | Download Scientific Diagram
![Figure 1 from Mean Average Distance to Resolver: An Evaluation Metric for Ticket Routing in Expert Network | Semantic Scholar Figure 1 from Mean Average Distance to Resolver: An Evaluation Metric for Ticket Routing in Expert Network | Semantic Scholar](https://d3i71xaburhd42.cloudfront.net/c2835a4122a34f592d4e0adc418eb9c07cfcd163/1-Figure1-1.png)
Figure 1 from Mean Average Distance to Resolver: An Evaluation Metric for Ticket Routing in Expert Network | Semantic Scholar
![Figure 4 from Mean Average Distance to Resolver: An Evaluation Metric for Ticket Routing in Expert Network | Semantic Scholar Figure 4 from Mean Average Distance to Resolver: An Evaluation Metric for Ticket Routing in Expert Network | Semantic Scholar](https://d3i71xaburhd42.cloudfront.net/c2835a4122a34f592d4e0adc418eb9c07cfcd163/8-Figure4-1.png)